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TERMS AND CONDITIONS - 

SHOPPING ONLINE

Terms & Conditions 

Postage & Packaging: p&p for UK mainland is £4 per parcel for 2nd class recorded post, 0r £5 for first class. This is not added automatically, you must add this as an item to your basket. If p&p has not been added then we will send a payment request via paypal, if this is not paid within 24hrs then your order will be cancelled and you will need to re-order. You can collect free of charge during salon opening hours, please note this on ordering if you wish to collect and when you intend to call in so we can have it ready to go for you. For p&p outside of UK mainland please contact us for a quote. 


Delivery Time:  Although we can't guarantee, we aim to post your order within 1 - 2 working days, via your choice of 1st class or 2nd class post, chosen by adding this option to your basket. 


Returns: Goods which have been ordered in error may be returned on the following conditions:

i) A returns request must be made via email within 24hrs of receipt of goods,

ii) Returned goods must be in un-opened original condition and packaging - suitable for re-sale.

iii) Refunds will be subject to a 10% handling charge on the overall purchase price and carriage will not be refunded.`

iv) Goods which are given free as part of a promotion/offer are not exchangeable or refundable, unless the full offer is returned, subject to normal conditions


Gift Vouchers cannot be returned or refunded, but may be transferred to your person of choice. They are valid for use against salon treatments only and cannot be used as payment towards home care products. Valid for 6mths from date of purchase.